Privacy Policy

We are Burger Connoisseurs located in Vikaspuri, New Delhi.

black-jamun
onion
tamato
banner-leaf

Effective Date: 1st Nov 2024

Last Updated: 1st Nov 2024

At Mr. Smash, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our restaurant, interact with us online, or use any of our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect the following personal information when you:

Make reservations or place orders: Name, phone number, email address, and special preferences.

Provide feedback or interact with us on social media: Contact details and other information you provide.

B. Payment Information

When you make a purchase, we may collect your payment information (e.g., credit/debit card details), which is securely processed by a third-party payment processor.

C. Non-Personal Information

We may collect non-personal data, such as browser type, device information, and website usage statistics, to improve our services.

2. How We Use Your Information

We may use your information for the following purposes:

Order Fulfillment: To process and deliver orders or services you request.

Personalized Experience: To enhance your dining and online experience based on your preferences.

Promotions and Marketing: To send you promotional offers, updates, and relevant information about Mr. Smash.

Customer Support: To address your inquiries, complaints, or feedback.

Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: For payment processing, data storage, and analytics, under strict confidentiality agreements.

Legal Authorities: When required by law, such as responding to legal requests or to prevent fraud.

4. Data Security

We use industry-standard encryption and security measures to protect your information. While we strive to protect your data, no system is entirely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Enhance your browsing experience.

Analyze website traffic and user behavior.

You can manage or disable cookies through your browser settings, but this may affect your experience on our website.

6. Your Rights

You have the following rights concerning your personal data:

Access and Correction: You can request access to or correction of your data.

Data Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.

Marketing Preferences: Opt out of marketing communications by following the “unsubscribe” link in emails or contacting us directly.

Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for their privacy practices or content, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated through our website or other appropriate channels. Please review the policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Mr. Smash

Address: D-3, PVR Vikaspuri, Adjacent to McDonalds, New Delhi-110018

Phone: +91 9821555507

Email: mrsmashdelhi@gmail.com

This Privacy Policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under Indian law.